CUSTOMER SERVICES AND SALES

Swarm works with a variety of company sizes, so if you are looking for a new team member or a whole team we can support you. We have experience with various processes including recruitment events.


Consultative recruitment: Advice and support by recruiters in the field to help with marketing a role, salaries and how to secure talent through an effective process. Building trusting relationships is crucial to attract and bring candidates through to hire.

Thorough Marketing: We know what works and where to advertise, including main portals and specialist services

Search and Selection: Use our network, technology and experience to confidentially source passive and harder-to-find talent (candidates not applying/looking can make up to 90% of the suitable candidates for a role)

Integrity and Ethics: We are interested in long-term relationships with companies, and being trusted partners. We will have honest conversations about how you can improve and work within clear ethical guidelines.

We don’t directly approach candidates from our client companies. Our recruiters are are output focussed, not on getting anybody into a role. We offer a 3-month full guarantee. We go back to most candidates, even if rejected. We work towards great results and a trusting partnership.

Customer Services and Sales

These members of your team bring in business and maintain relationships. Some of the Swarm team have recruited in for years but also work in. During our discussions, we focus on selecting candidates with the right attitude and competencies to help grow your business.

Role examples:

  • Customer Service Manager/Executive

  • Call handler

  • Telesales

  • Sales Manager/Executive

  • Business Development Manager

  • Apprenticeships and Graduate Schemes

“Can't thank Sophie enough for all her hard work and dedication. She listened to our requirements and made sure she screened for the correct candidate. Communication was superb with both myself and prospective employees and I am pleased to say we have found the perfect person to start within our business.”

Sales manager

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